Privacy Policy

Last updated: July 16, 2026

Solar Charge Kit ("we," "our," or "us") operates the website https://solarchargekit.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This includes:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process your payments, such as credit card numbers, debit card numbers, and other financial information. Please note that we do not directly store full payment card details; this information is securely processed by our third-party payment processors.
• Account Information: If you create an account, we collect your username and password.
• Device Information: Information about the device you use to access our Site, including your IP address, browser type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about how you interact with our Site, such as pages visited, products viewed, time spent on pages, and referring URLs.

2. How We Collect Your Data

We collect personal data through various methods:

• Direct Interactions: When you create an account, place an order, subscribe to our newsletter, fill out forms, or communicate with us via email or chat.
• Automated Technologies: As you navigate our Site, we automatically collect Device Information and Usage Data through cookies, web beacons, and similar tracking technologies.
• Third Parties: We may receive information about you from third-party service providers, such as payment processors, shipping carriers, and analytics providers.

3. Purpose of Data Collection

We use your personal data for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including shipping products, processing payments, and sending order confirmations.
• Customer Service: To provide customer support, respond to your inquiries, and manage your requests.
• Marketing and Promotions: To send you marketing communications, promotional offers, and newsletters if you have opted in to receive them.
• Site Improvement: To analyze and understand how our Site is used, improve our products and services, and enhance your browsing experience.
• Analytics: To perform data analytics, research, and statistical analysis to understand market trends and customer behavior.
• Ad Targeting: To deliver targeted advertising and measure the effectiveness of our advertising campaigns on third-party platforms.
• Security and Fraud Prevention: To protect our Site and customers from fraud, unauthorized access, and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal data with third-party service providers to help us operate our business and provide our services. These third parties include:

• Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your transactions.
• Shipping Carriers: Such as USPS, UPS, FedEx, or other logistics providers, to deliver your orders.
• Analytics Providers: Such as Google Analytics, to track and report website traffic and usage.
• Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, Snapchat, and Google Ads, to manage and deliver targeted advertisements.
• Email Marketing Services: To send newsletters and promotional emails.
• Customer Support Platforms: To manage customer inquiries and communications.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for marketing purposes. Cookies are small text files placed on your device when you visit a website.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve the way our Site works.
• Functionality Cookies: Used to recognize you when you return to our Site, allowing us to personalize our content for you and remember your preferences (e.g., your choice of language or region).
• Targeting/Advertising Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

6. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain customer account information for the duration of your account's existence and for a reasonable period thereafter to facilitate any subsequent purchases or inquiries. Order data is typically retained for a period of 7 years for tax and accounting purposes. Usage and analytics data may be retained for shorter periods unless a longer retention period is required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Deletion/Erasure: You have the right to request that we delete your personal data under certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected).
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, in a structured, commonly used, and machine-readable format.
• Right to Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
• Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@solarchargekit.com.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@solarchargekit.com.

9. Contact Information for Privacy Inquiries

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@solarchargekit.com

Website: https://solarchargekit.com

10. How Policy Updates Are Communicated

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.