Shipping Policy
Effective as of: July 16, 2026
Thank you for shopping with Solar Charge Kit! We are committed to delivering your "Solar Charge Kit" products efficiently and reliably. Please review our shipping policy below.
1. Flat Rate Shipping
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.
3. Domestic Shipping
For orders shipped within the United States, estimated delivery time is 5-10 business days after processing. We primarily use USPS and UPS for domestic shipments. The specific carrier will be chosen based on efficiency and service availability for your location.
4. International Shipping
For international orders, estimated delivery time is 10-25 business days after processing. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order. Solar Charge Kit is not responsible for delays caused by customs processing.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Solar Charge Kit is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, or customs processing. We will, however, do our best to assist you in tracking your package and resolving any issues that may arise.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments are exclusively handled by USPS.
8. Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact our customer service team at support@solarchargekit.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please provide your order number and any relevant details, including photographic evidence for damaged items. We will work with the shipping carrier to investigate the issue and provide a resolution, which may include a replacement or refund.
9. No Shipping to Restricted Countries
Due to international regulations and logistical limitations, we are unable to ship to certain restricted countries. If your country is on this list, you will be notified during the checkout process. We apologize for any inconvenience this may cause.